Orders
Where do you ship?
We currently ship to all 50 United States. Kin does not ship to the Army Post Office (APO) or Fleet Post Office (FPO).
We also ship internationally to Canada, United Kingdom and Australia. If you're looking to get Kin delivered to other locations, shop here
When will my Kin order arrive?
ASAP! We’re a small-batch euphorics company, but we’re working away daily to fulfill extremely high demand.
For free and ground shipping, orders typically ship within 2-4 business days via USPS or UPS Ground. You will receive a shipping confirmation with tracking information once your order leaves our facility.
Expedited shipping orders will ship within 1-2 business days.
For international orders you can expect the following shipping timelines:
- Bahrain, Jordan, Kuwait, Lebanon, Qatar, Oman, Saudi Arabia, Egypt = 1-2 days
- Singapore = 2-3 days
- United Kingdom = 2-3 days
- Australia, New Zealand = 2-5 days
- Canada = 2-4 days
- Hong Kong SAR, India, Indonesia, Japan, Malaysia, Philippines, South Korea, Thailand, Vietnam, China = 3-4 days
- Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Nigeria, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Taiwan, Turkey, Vatican City = 3-4 Days
Can I change or cancel my order?
If you need to change or cancel your order, please email hello@kineuphorics.com with “Change My Order” and your order number in the subject line, along with a specific description of what needs to be changed. Once an order is placed, we cannot guarantee any changes or cancellations, but we’ll do our best!
Note: we are unable to cancel or make any changes to orders outside of the US.
What is your return policy?
We do not accept returns or provide a money-back guarantee. Please read the list of ingredients carefully before purchasing. If you are unsure whether Kin Euphorics is right for you, consult a medical professional before placing an order.
My order arrived damaged.
If your order was damaged in transit, please reach out to hello@kineuphorics.com and attach a photo of the product. Damaged orders will be replaced or refunded within 14 days of receiving the product.
If your order is damaged and you purchased a Route protection package please file a claim here.
My order never arrived.
Email us at hello@kineuphorics.com and we’ll reach out to the carrier.
If your order is missing and you purchased a Route protection package please file a claim here.
What is Route package protection?
Route's Green Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit while also protecting the planet. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. We're providing Green Package Protection to each order free of charge.
How Does Route Work?
If your order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. Need to file a claim? File here
How Does Route Process Refunds or Reorders?
Refunds: When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes, and the Route premium are not included.
Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping and taxes.
When Should I File a Claim on orders placed with Route?
Marked As Delivered (Stolen)
- Claims will be reviewed no earlier than 5 calendar days and no later than 15 calendar days from when it was marked delivered
- In some cases, the Route Support team may require a police report before moving forward with an order issue
Stuck In Transit (Lost)
- For domestic orders, claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 60 days from the order date
- For international orders, claims will be reviewed no earlier than 20 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 60 days from the order date
Damaged
- Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 15 calendar days from when it was marked delivered.
All of Route’s policies are listed here
Subscriptions
What are the payment options?
We accept all major credit cards including Paypal for subscriptions. Afterpay is not accepted for subscriptions. Each order is billed on the last day of the month and shipped on the first of the following month.
Can I change it up?
Of course; you do you, Kindling. Every subscriber can manage, swap, or modify orders directly in your account portal. Sign in to explore how.
What if I don’t like it? Can I cancel?
All subscriptions require a minimum two charge commitment. One charge is equal to one month’s worth of subscription charges. To cancel after two charges, login to your account and update your settings in seconds.
When should I expect my Kin?
All subscriptions ship on the first of the month. You will receive a notification when your subscription ships and generally you will receive your Kin within 5-7 business days of the shipment date.
Can I skip an order?
You can choose to skip an order anytime before the last day of the month. Loving your Kin but you have too much for the month? You can even gift a subscription order to a loved one. You may also choose to receive your Kin once every 2 months if every month is too frequent.
Can I add products to my order?
Yes, you can add any single product to your monthly subscription order. To do so, simply log in to your account and swap or add new products.
What if I have a discount code? Can I use it on my subscription?
Of course you can as long as there’s no fine print that states that the discount does not apply to subscriptions. To use your discount, simply navigate to your account on KinEuphorics.com, click ‘Apply Discount,’ and enter your discount code.
Can I use a gift card for subscriptions?
Unfortunately, Gift Cards cannot be used for subscriptions.
How will I receive my new products and samples?
We’ll send subscriber-only samples with your monthly subscription and you will receive early access to new products via email. We’re excited to have your feedback as we increase our product assortment and will always ask for feedback on any samples you receive.
Can I subscribe to Kin if I live outside of the US?
Unfortunately we currently only offer subscriptions to the US only but hope to expand to other countries in the near future.
Actual Sunshine
Does this have CBD?
Actually, no. We are adaptogenic to strengthen your adrenal system and balance your body’s reaction to stress. Our stack also includes nootropics to support cognitive function, vision, and energy and botanics for taste and to center your spirit.
Does this have caffeine?
Actual sunshine is gently caffeinated with only 33mg of caffeine (vs Kin spritz which has 50 mg). The caffeine is less about a buzz and more about opening your blood vessels so our nano-emulsified ingredients can more quickly integrate into your system. Feel it all!
Is it Vegan?
No, Actual Sunshine is our only offering that could not be made without help from the animal kin-dom. Ethically sourced and always nutraceutical grade, our collagen is of bovine and D3 is of sheep’s wool (lanolin). Apologies to our vegan friends! We hate to disappoint. This is one area where the results were simply unmatched by plant-based alternatives, or at least what is currently allowed in foods by the FDA.
What is the flavor like?
Like a hit of sunshine for the mind – a glowing ember in one's soul. Inspired by a morning bellini, our fusion of pineapple, ginger, turmeric, and cardamom blend together for a sparkling, tangy, tropical twist.
How will I feel?
The ingredients in Actual Sunshine help bring you back to your truest self – replenishing your body and invigorating your mind so you can take on the day. The perfect mid-morning pick-me-up and lowkey hangover-helper supports your immune system with thirst-quenching ingredients. An added bonus: the long-term brain benefits of Actual Sunshine mean you’re taking care of yourself in a future dimension.
Why? Wine put us down. CBD felt like a fake-out. Artificial flavors left us in doubt. Our Euphorics help you find balance without the anxiety, hangover, empty calories, or eventual crash.
When do I drink this?
Actual Sunshine is a non-alcoholic, immunity-packed, mid-morning pick-me-up. Think brunch on a tropical white sand beach, after a night out dancing with your closest Kin, or before traveling to your dream destination. Pick up Actual Sunshine whenever you want to give your body some TLC.
How much do I drink?
No more than 4 in 24 hours, but consider yourself the key ingredient since everyone reacts differently.
Anything else I should be mindful of?
Consult your doc if you are unsure if Kin is right for you.
Kin Spritz
Before you ask...
This has CBD right? Actually no, we are adaptogenic in nature to strengthen your adrenal system and balance a body’s reaction to stress. Our stack also includes nootropics to support cognitive function, creativity, and motivation as well as botanics for taste and to center your spirit.
Kin Spritz is gently caffeinated, less than a cup of coffee. The caffeine in Kin is less about a buzz and more about opening your blood vessels so our nano-emulsified ingredients can integrate into your system at speed. Feel it!
How will I feel?
The mood-boosting ingredients in Kin Spritz stimulate clarity, creative freedom, and focus. An added bonus: the long-term brain benefits mean you’re taking care of yourself in a future dimension.
Coffee gave us jitters. Wine put us down. Fake-flavors left us with doubt. Our Euphorics help you find balance without the anxiety, hangover, empty calories, or eventual crash.
When do I drink this?
Sub Kin Spritz for coffee and get an energy boost with long-term brain balancing effects. Have one before work to unlock fresh inspiration and access your creative mind’s eye. Drink one before you exercise, let your playlist seep into your mind, and find your center. Grab a four-pack and hang with your best Kindlings for deep conversations of truth and connection.
How much do I drink?
No more than 4 in 24 hours, but consider yourself a key ingredient, since everyone reacts differently. Our CFO drinks these all day with a perma-smile, but our Creative Director has just one and spins up more ideas than we can keep up with.
What should I be mindful of?
Don’t consume if you’re under 18, breastfeeding, pregnant or may become pregnant, have a medical condition, or are taking SSRIs. Consult your doc if you are unsure if Kin is right for you.
Has Kin Spritz recently changed ingredients or flavor?
Kin was born as an experiment and we try to stay true to that thinking as we grow. Our formula is constantly evolving to include advancements in tech and braincare. Our team is made up of lifelong learners committed to helping everyone find balance, and elevating our sense of selves and the world—so, yeah we are not afraid to experiment a little! We’re going to keep evolving with you to find perfect balance.
Lightwave
Before you ask...
This has CBD right? Actually no, we are adaptogenic in nature to strengthen your adrenal system and balance a body’s reaction to stress. Our stack also includes nootropics to support cognitive function, creativity, and motivation as well as botanics for taste and to center your spirit. Lightwave has zero caffeine.
How will I feel?
The mind-calming ingredients in Lightwave mellow you out, help you to transcend stress, and open a portal to calm (imagine barefoot forest bathing at midnight). An added bonus: the long-term brain benefits mean you’re taking care of yourself in a future dimension.
Why? Wine put us down. CBD felt like a fake-out. Artificial-flavors left us with doubt. Our Euphorics help you find balance without the anxiety, hangover, empty calories, or eventual crash.
When do I drink this?
Sub Lightwave for your red wine wind-down with long-term brain balancing effects. Have one or two in lieu of your nightly edible to find your center. Perfect for an active meditation like surfing, ceramics or a 1000 piece puzzle to sink into a state of calm and sync with your groove.
How much do I drink?
No more than 4 cans in 24 hours, but consider yourself the key ingredient, since everyone reacts differently. 2 or 3 cans deep, our always-on leader of Revenue Ops can balance out the noise to find her flow, but our Art Director has one and is ready to ease into evening.
What should I be mindful of?
Don’t consume if you’re under 18, breastfeeding, pregnant or may become pregnant, have a medical condition, or are taking SSRIs. Consult your doc if you are unsure if Kin is right for you.
High Rhode
Before you ask...
This has CBD right? Actually no, we are adaptogenic in nature to strengthen your adrenal system and balance a body’s reaction to stress. Our stack also includes nootropics to support cognitive function, creativity, and motivation as well as botanics for taste and to center your spirit.
High Rhode is gently caffeinated, less than a cup of coffee. The caffeine in Kin is less about a buzz and more about opening your blood vessels so our nano-emulsified ingredients can integrate into your system at speed. Feel it!
How will I feel?
The key ingredients in High Rhode help to elevate serotonin levels so you can access your inner strength and charm. Nurture neurotransmitters in charge of mood, ecstasy, and reward so you can find yourself a little more talkative, a little more charming and ready to connect with fellow kindlings. It’s ideal for social occasions without the hangover, An added bonus: the long-term brain benefits mean you’re taking care of yourself in a future dimension.
Coffee gave us jitters. Wine put us down. Fake-flavors left us with doubt. Our Euphorics help you find balance without the anxiety, hangover, empty calories, or eventual crash.
When do I drink this?
At happy hour, before or after a memorable meal, or to spark energy in any social setting, any time of day or night. High Rhode’s bitter base makes it ideal for mixing with other juices, sodas, and bitters—similarly to how you would make a cocktail. Pour 2 oz. over ice in a shaker, then add juice or soda, bitters, and syrup to taste. Shake to awake, top it off with seltzer, and garnish with fresh citrus or herbs.
How much do I drink?
No more than 4 in 24 hours, but consider yourself a key ingredient, since everyone reacts differently. Our CEO mixes this up throughout the day like she lives in a perpetual rapturous happy hour, but our Creative Director has one and rides the high all afternoon.
What should I be mindful of?
Don’t consume if you’re under 18, breastfeeding, pregnant or may become pregnant, have a medical condition, or are taking SSRIs. Consult your doc if you are unsure if Kin is right for you.
Dreamlight
Before you ask...
This has CBD right? Actually no, we are adaptogenic in nature to strengthen your adrenal system and balance a body’s reaction to stress. Our stack also includes nootropics to support cognitive function, creativity, and motivation as well as botanics for taste and to center your spirit.
How will I feel?
The mind-lulling ingredients in Dream Light help ease your brain into a state of rest, balance your body’s response to stress, and open a portal to free-flowing waves of serotonin. Because all of this supports a natural circadian rhythm, Dream Light sends you into a deep sleep, well into the night. An added bonus: the long-term brain benefits mean you’re taking care of yourself in a future dimension.
Why? Wine put us down. CBD felt like a fake-out. Artificial-flavors left us with doubt. Our Euphorics help you find balance without the anxiety, hangover, empty calories, or eventual crash.
When do I drink this?
Use Dream Light for an ethereal evening transition— whether you’re lounging with friends during a night in, writing poetry by candlelight, or curbing jet lag. Pour one to close the night about 1-2 hours before sleep. We love it straight up or mixed with your favorite milk (oat milk is our fave).
How much do I drink?
No more than 4 in 24 hours, but consider yourself the key ingredient, since everyone reacts differently.
What should I be mindful of?
Don’t consume if you’re under 18, breastfeeding, pregnant or may become pregnant, have a medical condition, or are taking SSRIs. Consult your doc if you are unsure if Kin is right for you.
More questions?
Email us your questions at: hello@kineuphorics.com
For PR inquiries please contact: press@kineuphorics.com
